Happy New Year! Now is the perfect time for setting goals and focusing in on priorities specific to your marketing efforts. At Transform Consulting Group, we know your work is important. We also understand that your time and resources may be limited, regardless of the role you play at your organization. Your marketing strategies cannot be a luxury that you ignore. With these quick tips, you can make the most of your efforts this year!
4 Steps for Your New Year Marketing Efforts
Push the brakes and spend time reflecting on your marketing efforts last year similar to what you would do for your organization’s programs and services. What worked? What didn’t work? Did you reach your target audience and participation numbers? Did you accomplish your fundraising goals and how was marketing a part of that effort?
If you set goals last year, did you meet them? If you didn’t set specific goals last year, spend time looking back on your efforts. Take inventory of your social media platforms, your web traffic, other digital efforts, advertisement efforts, created collateral, etc. What are trends you can recognize? Specific marketing “wins”?
Make sure you have a clear idea of where you’re at before you start taking those next steps into the new year. At TCG, we do a year-end review to share with our clients. This is a great opportunity for us to highlight our successes and share in a visual way.
Now that you’ve put in the necessary time for reflection of the past year, it’s time for the fun part – planning!
Brainstorm – Team up! Your organization may not have the luxury of a huge marketing department, but your colleagues can offer fresh perspective to your planning. Bring new people to the table, and start dreaming up possibilities that align with your goals. You could invite staff from different departments, board members, volunteers and possibly clients, if appropriate. The more voices and perspectives you include might provide fresh insights to inform your marketing efforts.
- Set Goals
We wrote a whole blog on setting SMART goals here. You’re probably setting goals for your programs. Don’t forget your marketing goals! Make them Specific, Measurable, Attainable, Relevant, and Timely. Look at the systems you have in place to be able to help you report out on your marketing goals: Google analytics for your website traffic, social media platform analytics, customer feedback surveys, and any other data collection methodologies.
Schedule – Once you have goals determined, break out action items that will need to happen to ensure success. It can be intimidating to have a year goal, but monthly or even weekly goals may seem more realistic. At TCG, we like to use a monthly plan and highlight the theme or goals for every month of the year. We then break down specific tasks and put them on the calendar for reminders and regular check ins to ensure we stay on task.
There are a lot of ideas you can implement for the new year without additional money (check out our other blogs here: list your organization online, improve your website, enhance your social media, and build your brand). However, you should have a budget allocated to support your organization’s marketing and communication strategies. Some line items on our budget include:
- Dedicated FTE (staffing – either internal or hired out contractors)
- Conferences and special events
- Collateral/Swag (printed materials, pens, banners, signage, etc.)
Your budget should align with your goals and the schedule you implemented earlier. Space out the expenses throughout the year and make sure you factor in any additional expenses to avoid surprises. Once you begin to collect some data against your goals, you can start to determine which marketing investments are “worth it” and redirect funds accordingly.
Is your organization ready for the new year? Are you prepared with a marketing strategy to elevate the importance of your work and cause? If not, contact us and let’s put some plans in place!
2018 is quickly coming to an end! Before you know it, we’ll be saying “Happy New Year” and plans for 2019 will be underway.
We’re heading into the season of giving. It is that time of year where donor dollars increase significantly. Year-end giving trends suggest that nearly one third of annual giving happens in December.
At Transform Consulting Group, we highlighted tips for ending your fiscal year strong in this blog. One way to finish the year on a high note, is to kick off a year-end campaign with these simple tips (view our video recap of these tips here):
- Start Planning Now: You can’t wait until the last few weeks of December to reach out to donors or to make the first “ask.” Get a plan in place today that you can implement over the next few weeks.
- Send Something: Whether it’s a holiday greeting in the mail or an email blast wrapping up the year, your current donors need to hear from you. You can highlight an accomplishment from this year, share a specific need heading into the New Year, or just thank the donor for their past generosity. Most likely your donors are hearing from other organizations too, and you need to be on their radar.
- Engage Volunteers: Take the time to appreciate your volunteers this year. Thank them for the time they
invested in your organization. You may even decide to give a special gift to those who met X amount of service hours. Volunteers are twice as likely to donate to your organization. These are the people who are already engaged in your mission and have seen first-hand the work you do.
- Enlist Your Board: Your board of directors can be your biggest asset this time of year. Have board members write personal thank you notes, make phone calls or accompany you to meetings with donors.
- Segment Your Contact List: Your strategy should be different for different donors or partners. Organize your contacts into specific lists and plan your approach for each group such as: major donors, once a year donors, volunteers, alumni (past clients if appropriate), board, etc.
- Go Visual: Create consistent images and visuals for all aspects of your campaign. Try highlighting major accomplishments or data using infographics (check out our blog series on infographics here). Feature client success stories and quotes with photos (if appropriate). Create images and banners to display on all social media platforms. You can even set up a microsite just for your holiday campaign that clearly showcases your goals and progress over the next few weeks.
- Plan A Giving Day: We highlighted tips for implementing your own “Giving Day” in this blog. This can be a unique day that your organization chooses to ramp up efforts or you may decide to take advantage of Giving Tuesday (read our blog with tips here). Regardless of what you choose, make sure you continue promoting your cause until December 31st. Surveys show 12% of funding comes in during the last 3 days of the year, so you shouldn’t just rely on one day for giving, but it can be a great tool to kickstart your efforts.
- Make It Easy To Give: Provide your donors with several options for giving and make the options clear! Create a button on your website for donations. Have a link on your social media pages that directs followers to give. Send pre-stamped envelopes for those donors who you know would rather give via check or cash.
- Focus On Donor Stewardship: It’s very rare that you can ask a person for money, and they give it to you on the spot. You need to steward a relationship with them first. Build trust and learn about the causes they are interested in. Donor stewardship is important for engaging new donors but also for helping to move current donors to the next level of giving. Don’t expect that your holiday postcard sent in December will be enough to gain significant traction. Make plans to meet up with specific people who you know can give more or should be giving period. Start those conversations today.
- Make It Personal: Regardless of what methods you use to ask for gifts (email blast, mailings, one-on-one meetings), you need to bring the focus back to the people you serve and causes you are working to impact. Put a face to your mission and make it personal. Share specific stories of how your programs changed a family’s life. Introduce a donor to that single mom who went back to school. Highlight exactly where the donor’s dollars are going and who will be impacted. Along with the personal anecdotal stories, don’t forget to include your outcome results. Need help with having good data to share? Check out this blog or our services.
At Transform Consulting Group, we understand the many challenges that organizations face and often it begins with funding limitations. We want to work with you on ways to maximize your funding, so that you can move your cause forward. We love thinking outside of the box to come up with unique ways to engage current and new donors. Contact us today and let’s put your year-end campaign into motion!