Tag Archives: needs assessment

Getting the Most Out of Your Needs Assessment

Recently Transform Consulting Group finished the annual needs assessment for the Indiana Head Start State Collaboration Office (IHSSCO).   Each Head Start State Collaboration Office is required to annually submit a needs assessment, which informs their strategic plan goals and objectives.  

IHSSCO uses their needs assessment to inform their annual work plan, and all organizations should make the connection between a needs assessment and the organization’s strategic goals!  Whether you want to conduct a needs assessment, program or organization evaluation, or annual report, don’t miss the chance to do one of the following:  

  1. Use your assessment to solicit new feedback or data.

The IHSSCO needs assessment solicited new feedback this year.  We interviewed and surveyed external stakeholders and Head Start partners.  If you’re going to request feedback, make sure you show you’re doing something with it.  No one likes to provide feedback, and then see that nothing changes. For Head Start partners and stakeholders, they will soon be able to read the needs assessment report and see the recommendations for solutions that address some of their feedback.

  1. Take the time to learn from your data.

Data is collected and reported on, but beyond totals and percentages, what does your data say?  What questions does it raise to inform your assessment and planning efforts? For example, we wanted to know:

  • How do Indiana Early Head Start and Head Start programs compare to national statistics?
  • Where are Early Head Start and Head Start centers located across the state, and is it proportionate to the population and need?  Image
  • What percentage of children are being served?  
  • Is there more of a demand for Early Head Start and Head Start in rural or urban areas?

Besides the demographics of your program participants and the outputs of a program, look for issues and barriers, gaps or overlap in services or clients, layer the data with other relevant indicators, and don’t forget to look at outcomes as well!

  1. Make sure you share the report – internally and externally.  

A needs assessment can take a great deal of time, effort, and resources from multiple individuals.  Once the process is completed, it is easy to do a quick review of the findings with program staff and then put it on the shelf.  The needs assessment report and its findings are not only important to program staff; it can also provide insight to all staff, program participants, funders, and external stakeholders/partners.  Check out this past blog for more ideas!

Make the report accessible and relevant.  Many people may only be interested in reading an executive summary of the report or skipping straight to the recommendations.  Others may be more attracted to infographics or dashboards. Decide how to best present your data for your audience, and then post these materials on your website, link to them in a newsletter, or mention them on social media.
If you’re ready to do things differently with your needs assessment but are not sure where to start, contact us today to discuss ways Transform Consulting Group can help!

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3 Steps to Consider Before Relocating or Launching in a New Community

You may not consider this, but the non-profit public sector is competitive. With over 1.5 million registered tax exempt organizations in the United States there are several organizations in place committed to doing good.  If your non-profit organization is considering a move to a new community either through expansion or relocation, please consider these 3 steps first to ensure continued success of expanding your impact.

Map Plots1. Study your community – you want to determine if the new community is the right fit for your services. Is there sufficient demand for the services you are offering? Does the community have the population you are targeting?

Tips:
  • The Census Bureau provides quality data about the people and the economy. It features a few data resource tools, including Quick Facts, the American FactFinder, and the American Community Survey. Information is available at a variety of geographic levels, including national, state, county, city and town, township, region, census tract and more. For more data source ideas around a variety of topics, read a previous blog about our go-to sources for data.
  • If data around a specific area is not readily available, develop a tool  to collect your own data.  One common tool example is a survey, which allows you to customize questions to help you gather the feedback you need.
  • Once you have finished collecting data, you can begin to analyze the information. We recommend using a software tool, such as Tableau, to help visualize the data. When visualizing the data, we recommend focusing on 4 key areas (1) determine the audience, (2) decide what the dashboard is tracking, (3) Determine the visuals that will be most effective in communicating the message, and (4) Determine the delivery of the dashboard. Read more in our blog, here: http://transformconsultinggroup.com/2017/03/31/4-steps-create-dashboard/.

Real estate agency - Stock image2. Know your competition – are there similar organizations like yours serving the targeted community? Do they have waitlists or empty spots? Are your services complementary to what is currently being offered or the same?

Tips:
  • Talk with the local United Way organization, Community Foundation, Chamber of Commerce, Hospital or other relevant sources based on your industry. They often have a good idea of who is currently offering services, the need for more services and what kind. They may even have a resource book or some other list that could be helpful.
  • Depending on your industry, there are some great online resources. For example, if you are an early learning program you can search other child care programs on the Child Care Finder site. If you provide before and after school care, you can search here: https://www.indianaafterschool.org/state/mapping-database/

Fund_Development_Graphic3. Assess impact on your funding – you may see a positive or negative impact on your funding from foundations and individual donors. Some funders have very specific geographic preference, so moving to a new community may open up funding opportunities or close them. You will want to study this before you make the change. Depending on your target population in the new community, you may also see new funding opportunities.

Tips:
  • Review your current funders and see if any of them have geographic restrictions. This is especially important if you are moving to a new county or city.
  • If you have money in the budget, invest in a membership to funding information websites, such as the Foundations Directory Online or GrantWatch. These sites provide information on grant opportunities, the history of grants awarded or information on upcoming grant opportunities.
  • Whether you are needing funding at the moment or not, don’t be afraid to personally reach out to funders in the community to begin to build relationships. Have a short call or coffee date to find out what type of programs they prefer to fund or ways you can get involved. This is a great opportunity to share why you’ve decided to move to the community and how you could possibly partner together!

The extra time spent researching before making a move can make all the difference in success or failure, and we only want to see you succeed. If you need assistance understanding your community and completing a market analysis or needs assessment, contact us today to learn more.

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